INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do your electric scooters and bikes support long-distance usage?

Yes, our long-range models are designed for distances up to 60km per charge, with powerful motors (up to 800W) and high-capacity lithium batteries.

Where can I view my sales receipt?

Absolutely. We offer OEM & ODM services including logo placement, custom colors, accessories, and packaging for bulk orders.

What is the battery type used in HUAXIA vehicles?

We use premium-grade lithium-ion batteries for longer life, faster charging, and higher energy efficiency.

Do you ship internationally?

Yes, we ship worldwide. Our team manages container shipments (20GP, 40HQ) and handles all logistics coordination.

What is your minimum order quantity (MOQ)?

MOQ depends on the product, but generally ranges from 20–50 units. For parts and accessories, smaller orders may be possible.

How long does shipping take?

Production lead time is typically 15–30 days. Shipping duration depends on destination and shipping method (by sea/air).

What warranty do you offer on electric vehicles?

All HUAXIA electric vehicles come with a 12-month warranty covering motor, battery, and controller under normal usage.

 

Do you offer spare parts and after-sales support?

Yes, we provide full access to spare parts, manuals, and technical support for all B2B customers.

How long does shipping take?

Production lead time is typically 15–30 days. Shipping duration depends on destination and shipping method (by sea/air).

How do I contact support?

You can reach us directly via WhatsApp at +8618519049002 or email us at info@huaxiaebike.com

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